Care Communications Services and Support
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Care Communications Services and Support

Our clinical and technical experts support you with comprehensive services—so you can focus on your patients.


The technology you choose for your hospital should seamlessly connect you to your fellow caregivers and your patients. The Hillrom Care Communications Services team works onsite and remotely to build dependable solutions that help you optimize your workflows and maximize your investment. Our clinical experts collaborate with your nursing leaders to select the solution that will best connect your patients and caregivers (and that your end-users will actually adopt). And our technical teams will share the experience they’ve gained over thousands of implementations. They will guide your IT department through network design to meet your hospital’s scale, security and integration needs.


Our services include:

  • Project management from kick-off to go-live
  • Clinical consulting for system configuration and workflow design
  • Product training delivered by experienced clinicians
  • Implementation and integration support, including configuration and testing
  • 24/7 technical support for remote issue resolution
  • Onsite support and maintenance
  • Customer Success Managers to help you reach your goals